The process is designed for people who are busy running their business, not learning web design. Ross walks you through each step in plain language.
- Initial chat: A phone call or email exchange to understand your business, goals and budget.
- Gathering content: You provide any existing logo, photos and wording you have. If writing is hard, Ross can help tidy and shape your text.
- Simple plan: Together you agree the basic structure – usually a home page plus a few key pages such as services, about, gallery and contact.
- Design & layout: Ross prepares a clean, easy-to-use layout that matches your branding and suits your audience.
- Build & loading content: The site is built, your text and images are loaded and everything is checked on desktop, tablet and mobile.
- Review & tweaks: You review the draft site and request any small adjustments before launch.
- Launch & ongoing support: Once you are happy, the site goes live. Ross looks after updates and maintenance so you can get on with your work.
dsh Design’s standard websites are tailored for small and start-up businesses that need something clear, professional and easy to maintain.
- Custom layout and design: A site designed around your logo, colours and audience – not a generic off-the-shelf template.
- Mobile-responsive build: Pages that adapt for phones, tablets and desktops so your site is usable everywhere.
- Up to 10–15 pages: Enough room for home, services, about, gallery, news or blog-style updates, FAQs and contact.
- Contact forms: Simple enquiry forms wired to your email address so enquiries arrive directly.
- Image galleries: Before-and-after photos, project galleries or product images as needed.
- Maps and key information: Clear contact details, location map (where helpful) and opening hours.
- Basic on-page SEO: Page titles, descriptions and headings set up sensibly to help people find you.
- Content loading: Ross loads your supplied words and images, and can lightly edit text for clarity.
- Performance and security basics: Sensible image sizes and standard security updates applied as part of maintenance.
Note: Advanced ecommerce (complex shops, payment gateways, stock management, logins and so on) is not included in the standard package, but can be discussed if you have specific needs.
Many small-business owners never update their websites because they are worried about breaking something. dsh Design takes that stress away.
- Hands-on updates: Email your changes to Ross – new photos, text tweaks, new pages – and they are made for you.
- Technical maintenance: Behind-the-scenes updates and backups are handled as part of your service.
- Domain and hosting management: Your domain and hosting can be managed for you with simple, predictable annual invoicing.
- Friendly advice: If you are not sure what to do with your website, you can ask for practical guidance in plain English.
Most clients stay with dsh Design year after year because it is easier and more affordable than learning to manage a site themselves.
dsh Design focuses on very affordable websites for small and start-up businesses. Most standard sites fall into the starter package described on the Packages & Pricing page, with final cost depending on how many pages and extras you need.
Once Ross has your content (logo, wording and photos), a straightforward site will usually be designed, built and ready to review within 2–4 weeks, depending on workload and how quickly you provide feedback.
Ideally you provide your logo, any brand colours, photos and a rough idea of what you would like to say. If you are not confident with wording, Ross can help shape and polish your text.
No. Most clients prefer Ross to look after updates and maintenance for them. You simply email changes through when needed.
For more detail on websites, pricing and support, please see the main FAQ page.
If you like the idea of a simple, well-maintained website without the technical hassle, the next step is easy. Take a look at recent projects, then get in touch with Ross to talk through your own site.