This Privacy Policy explains how dsh Design collects, uses and protects personal information when you visit this website, make an enquiry or work with the business.
dsh Design is a New Zealand-based web and graphic design business. The policy is written in clear, plain language so that small business clients and visitors can understand what happens with their information.
By using this website or providing personal information, you agree that it may be handled in line with this Privacy Policy and applicable New Zealand privacy laws, and where relevant, principles similar to those in the GDPR.
If you have any questions, you can contact dsh Design at ross@pagans.nz.
Last updated: 17 May 2026.
dsh Design collects only the information needed to respond to enquiries, provide services and improve the website experience. This may include:
- Contact details: your name, business name, email address, phone number and location when you get in touch by website form, email or phone.
- Enquiry details: information you provide about your business, current website, design needs, budget and timeframes, including any attachments you send.
- Service information: notes, drafts, project files and communications created while working together on a project.
- Technical data: basic information such as IP address, browser type, pages visited, referring pages and time spent on the site, collected via server logs and standard analytics tools.
- Cookie data: small text files stored on your device that help remember preferences and understand how the website is used.
Please avoid sending sensitive information (such as financial, health or confidential business data) unless it is clearly necessary and agreed.
Your information is used only for reasonable business purposes connected with dsh Design, including:
- Responding to enquiries: answering questions, providing information about services and following up on your requests.
- Preparing quotes and proposals: using the details you provide to recommend suitable options and pricing.
- Delivering services: planning, designing and maintaining your website or design project, communicating about progress, and managing changes and approvals.
- Administration and billing: creating and managing client records, sending invoices and keeping basic accounts and tax records.
- Improving this website and services: reviewing anonymous or aggregated technical data to understand which pages are useful and how visitors find and use the site.
- Legal and compliance purposes: meeting legal obligations, responding to lawful requests, and protecting the rights, property and safety of dsh Design and others.
Where privacy laws require a legal basis for processing, typical bases include your consent (for example when you submit a form), the need to perform a contract or take steps at your request, and legitimate business interests such as running and protecting the website.
This website uses cookies and similar technologies to make the site work properly and to understand how visitors use it.
Cookies may be used to:
- remember basic preferences, such as your browser settings;
- help keep the website secure;
- measure traffic, see which pages are visited and identify general patterns over time.
Standard website analytics tools may collect information such as your IP address, browser type, device type, pages visited, time spent on pages and how you reached the site. This information is usually processed in an aggregated or pseudonymised form and is not used to identify you personally.
You can control or delete cookies through your browser settings. If you choose to block some or all cookies, parts of the website may not work as intended, but you will still be able to read key information.
dsh Design takes reasonable steps to keep your personal information secure and to prevent loss, misuse or unauthorised access.
Information may be stored in:
- password-protected email accounts and devices;
- website hosting and backup services used to run this site;
- project files and documents needed to provide your services.
While no system can be guaranteed 100% secure, sensible measures such as strong passwords, reputable service providers and limiting access to those who need it are used to reduce risk.
Personal information is kept only for as long as it is reasonably needed for the purposes described in this policy, including maintaining client records and meeting legal, tax or accounting requirements. After that, information is securely deleted or anonymised where practical.
If a privacy or security issue is identified that may significantly affect you, dsh Design will assess the situation and, where required, let you and any relevant authorities know.
dsh Design does not sell your personal information.
Your information may be shared with third parties only when necessary for the purposes set out in this Privacy Policy or when required by law. This can include:
- Service providers: trusted suppliers such as website hosting companies, email and cloud service providers, backup services, and other technical partners that help run the website and deliver services.
- Professional advisers: accountants or legal advisers, where needed for business, legal or tax reasons.
- Legal and safety reasons: if required to do so by law or where sharing information is necessary to protect rights, property or safety.
Some service providers may be located outside New Zealand. In these cases, reasonable steps are taken to ensure your information is handled in a way that offers an appropriate level of protection, for example by working with reputable providers and, where applicable, data protection terms in their contracts.
You have a number of rights in relation to your personal information, subject to any limits under New Zealand privacy law and, where relevant, similar international standards. These may include the right to:
- ask whether your personal information is being held and request a copy of it;
- ask for your information to be corrected if it is wrong or incomplete;
- request that certain information be deleted, restricted or anonymised where it is no longer needed;
- object to certain types of use, particularly for direct marketing;
- withdraw consent where processing is based on your consent (this does not affect past use carried out before you withdrew it).
To exercise any of these rights, or if you have questions or concerns about privacy, please contact:
dsh Design
Rangiora / Canterbury / New Zealand
Email: ross@pagans.nz
Phone: 021 048 4261
You also have the right to raise concerns with the New Zealand Office of the Privacy Commissioner or a similar authority in your country, but it is appreciated if you contact dsh Design first so that any issues can be addressed directly.
This Privacy Policy may be updated from time to time to reflect changes in the law, the services offered or how personal information is handled.
When important changes are made, a revised version will be posted on this page with an updated “Last updated” date. You are encouraged to review this page regularly to stay informed about how your information is used and protected.
Your continued use of the website after any changes have been made will be treated as acceptance of the updated Privacy Policy.